Sell Watches While You Sleep

Frequently Asked Questions

How can I update a client’s contact information?

Navigate to the Contacts section, find the contact, and click "Edit." Make any necessary changes and save.

How do I add new opportunities to track inventory?

Go to the Opportunities tab, click "Add Opportunity", and fill in details like name, price, and status.

Can I set up notifications for new opportunities?

Yes. Create a workflow with a "New Opportunity" trigger, then add a "Notification" action to alert your team.

How can I link a contact to multiple opportunities?

Under each contact profile, select "Opportunities" and add as needed. Ensure Duplicate Opportunities settings are enabled.

Can I bulk edit contacts or opportunities?

Yes, in the "Contacts" or "Opportunities" section, select multiple items and use "Bulk Actions" to edit or delete them.

How do I filter my contacts or opportunities?

Use "Smart Lists" when viewing your contact list for advanced filtering based on custom fields, tags, or conditions.

How can I integrate my calendar with WTS?

In the "Calendar" section, go to settings and sync with Google or other calendar apps for appointment tracking.

How do I recover deleted contacts or opportunities?

Go to the "Contacts" or "Opportunities" section, then open "Restore" from the settings to recover recently deleted entries.

How do I assign a team member to a contact or opportunity?

Open the contact or opportunity, locate the Assigned User field, and select the appropriate team member. This helps with accountability and follow-ups.

Can I create automated reminders for follow-ups?

Yes, set up Workflows to automatically create tasks or reminders when certain actions occur, like a new opportunity or upcoming event.

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